bet994 Terms and Conditions

1. General Terms and Definitions

Welcome to the bet994 platform. These terms and conditions ("Terms") form a legally binding agreement between bet994 ("Platform", "we", "our") and the individual using the platform ("User", "you"). By registering on or using the services of bet994, you give your full consent to these Terms.

The key definitions used in these Terms are as follows:

• "Platform" — The bet994 website, application and all associated services.
• "Account" — A user's registered personal account.
• "Bet" — A financial wager placed on any game or event through the platform.
• "Bonus" — Additional credits or rewards given subject to specific conditions being met.
• "Wagering Requirement" — The condition specifying the total amount that must be wagered before a bonus can be withdrawn.

2. Account Registration and Eligibility

The following eligibility conditions must be met to open an account on bet994. If the eligibility conditions are not met, the platform reserves the right to close the account at any time.

2.1 Age Limit

Only individuals aged 21 or above may register on bet994 and use its services. The platform reserves the right to verify age at the time of registration and may request appropriate proof.

2.2 One Account Policy

Each user may register only one account. If multiple accounts are found belonging to the same person, all accounts will be closed and deposited funds may be forfeited.

2.3 Providing Accurate Information

All information provided at the time of registration must be truthful, complete and up to date. Providing false or incomplete information will result in account cancellation.

• Full name (as per national identity card)
• Correct date of birth
• Valid contact email address
• Active mobile number

3. Account Security and Responsibility

Maintaining the security of your account is your own responsibility. bet994 will never ask for your password by phone, email or live chat.

• Do not share your login details with anyone.
• Allowing third parties to use the account is prohibited.
• Use a strong password and change it regularly.
• If you suspect unauthorised access, notify the support team immediately.

All activities carried out from your account will be considered your own, unless you have notified us in a timely manner about unauthorised access.

4. Deposits, Withdrawals and Payment Policy

bet994 supports the most popular payment methods in Bangladesh. All transactions are secured through SSL encryption.

4.1 Deposits

• Minimum deposit amount: ৳200 (applicable for all methods).
• Supported methods: bKash, Nagad, Rocket, bank transfer.
• Deposits are generally processed instantly.
• No fee is charged for deposits (however, the payment provider's own charges may apply).

4.2 Withdrawals

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are typically completed within 1 hour.
• Withdrawal requests may go through a verification process.
• Withdrawals can only be made using the same method used for the deposit.

4.3 Account Verification

Identity verification (KYC) may be required before withdrawal. The platform may request a copy of a national identity card or passport. Withdrawals may be delayed until verification is complete.

5. Bonus and Promotion Policy

bet994 offers attractive bonuses and promotions for users. All bonuses are subject to specific conditions.

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example:

• ৳1,000 deposit → ৳1,500 bonus → total balance ৳2,500.
• ৳8,000 deposit → ৳5,000 bonus → total balance ৳13,000.

5.2 Wagering Requirement

Before withdrawing the welcome bonus, a total wager of 20 times the bonus amount must be placed (wagering requirement 20x). Example: for a ৳1,500 bonus, a total of ৳30,000 must be wagered.

5.3 General Bonus Rules

• Each user may claim a promotion only once.
• Attempting to earn bonuses using multiple accounts is prohibited.
• Bonus amounts cannot be withdrawn directly — they become withdrawable only after conditions are met.
• Any winnings earned beyond the applicable bonus limit are withdrawable.
• bet994 authority reserves the right to modify or cancel any bonus offer.

6. Gaming Rules and Fair Play

bet994 is committed to ensuring a fair and transparent gaming environment for all players. All games on the platform are operated through tested and verified software providers.

6.1 Applicable Game Rules

Each game has its own rules which should be read before starting the game. If any technical issue arises during a game, notify the support team.

6.2 Sports Betting Rules

• The odds for each event must be confirmed before placing a bet.
• A bet once confirmed cannot be changed or cancelled.
• If an event is cancelled or incomplete, the amount wagered on that bet will be refunded.
• Placing bets using known insider information is prohibited.

6.3 Casino Game Rules

• If a connection is lost during a live casino game, the result of the last confirmed bet will apply.
• Any winnings displayed due to a software error are subject to verification.
• Any irregularity in game results must be reported to support within 24 hours.

7. Prohibited Activities

The following activities are strictly prohibited on the bet994 platform. Violating these prohibitions will result in immediate account closure and legal action may be taken where applicable.

• Operating an account on behalf of minors.
• Using the platform for money laundering or illegal financial activities.
• Playing games using bots, automated software or artificial intelligence.
• Attempting to breach the platform's security systems.
• Abusing bonuses through multiple accounts.
• Attempting to access or steal another user's information.
• Attempting to influence game outcomes through fraudulent methods.
• Any activity that damages the platform's assets or reputation.

8. Account Closure and Suspension

bet994 reserves the right to suspend or permanently close an account in the following circumstances:

• Violation of terms and conditions.
• Providing false identity or documents.
• Suspicion of fraudulent activity.
• Account inactive for an extended period (after notice is given).
• Voluntary request by the user.

8.1 Voluntary Account Closure

Any user may request closure of their account through 24/7 live chat or by emailing [email protected]. The opportunity to withdraw the verified balance will be provided before the account is closed.

8.2 Refund in Case of Prohibition

If an account is closed due to a breach of terms and conditions, bet994 will decide whether to return or forfeit the balance based on the outcome of an investigation. If evidence of fraudulent activity is found, all balances will be forfeited.

9. Privacy and Data Protection

bet994 gives the highest priority to protecting users' personal information. All data on the platform is secured through SSL encryption.

For a detailed description of how your personal information is collected, used and stored, please read our Privacy Policy.

• User information is not sold to third parties.
• Information is used only for service improvement and legal purposes.
• The user may request to view, correct, or delete their own information.

10. Responsible Gaming

bet994 follows responsible gaming as a core principle. We believe gaming should be enjoyable and never a source of stress.

Users can set their own gaming limits and use the self-exclusion option if needed. For more information on responsible gaming, please visit our Responsible Gaming page.

11. Dispute Resolution

If a dispute arises, first try to resolve it by contacting the bet994 support team directly.

11.1 How to Submit a Complaint

• Submit your complaint via 24/7 live chat.
• Send a detailed complaint by email: [email protected].
• Include your account information, the date of the incident, and a description of what happened in your complaint.

11.2 Resolution Timeframe

General complaints are resolved within 3-5 business days. Complex matters may take additional time, and users will be kept updated in such cases.

bet994's decision is final and binding. However, in cases of fraud or an unreasonable decision, the user may appeal to the appropriate authority.

12. Changes to Terms

bet994 reserves the right to modify these terms and conditions at any time. Registered users will be notified by email or through a notice on the platform before any significant changes take effect.

Continuing to use the platform after changes have been made means you agree to the new terms and conditions. If you do not agree to the new terms, you may request to close your account.

The latest version of these terms will always be available on this page. The "Last Updated" date shown at the top of the page indicates when the most recent changes were made.